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What is Domain Parking?

Domain parking lets you buy a domain and then have a 'coming soon' page on it. This is not needed - if a domain is not parked it will simply be iinaccessible to anyone. Most domain registrars provide this by default.

Managed / Unmanaged

With a Managed VPS, we will support (re-install/configure/ troubleshoot) anything installed on the VPS upon delivery. This includes PHP, MySQL, E-mail servers, etc. We will also upgrade them upon request. However, we do not support third party software/scripts directly unless you think it is an issue with your VPS. With an unmanaged VPS, we will only provide hardware and network support.

How do I upload my site online?

Uploading your site can be done in many ways, but the most popular is FTP. When your hosting account was created, you should have been provided with an FTP account. Using software such as CuteFTP or WS_FTP, you can log into your host. Then, using the program like a normal windows program, you can drag and drop files onto your web host. These files become live online instantaneously. There are other ways to upload your site such as using SSH or uploading files through your browser

What are subdomains?

Consider subdomains as an extension of your domain. For example, your site is www.example.com. A subdomain would be test.example.com, and another would be webhosting.example.com. Subdomains are usually treated as separate sites from the main domain site.

What is uptime?

Uptime is literally what it means - it is the amount of time your site is online throughout the entire month. The best uptime would be 100%, but because things can break, many hosts offer 99.9% uptime guarantees. This means that if your site is not accessible for more than 43 minutes in a single month, they will reimburse you, depending on their terms of service.

Why would I need a dedicated IP?

For most people, a dedicated IP is not required. But for people that want to provide anonymous FTP or a website using SSL, a dedicated IP can make that easier.

I am using too much bandwidth! Is there anyway for me to make it less?

In most cases, yes. You should first try to optimize the graphics on your website. Many GIFs look just as good with fewer colors, and many JPEGs look just as good with a higher compression level. NetMechanic offers an image optimizer program online. You should also analyze the HTML of your site. Make sure you use relative paths, so that images are not downloaded more than one time. Remove any extra spacing and when linking to other pages, use relative paths and not absolute links. While many hosts already have it, you could also see if your host has mod_gzip installed. This can save you a lot of bandwidth. Best of all, optimizing your page like this makes the user experience better as your site will load faster for them!

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